Frequently Asked Questions
You’ve Got Questions. We’ve Got Answers.
We’ve put together some of the most commonly asked questions we receive below. If you don’t see what you’re looking for or still need further information, please get in touch and we’ll make sure to get you an answer as soon as possible.
Don't be shy! Give us a call!
Where are y'all located?
Our address is 4511 34th Street in Lubbock, TX, 79410. We are right across from the American Fright Furniture and Mattress Mart as well as half a mile Southeast of Coronado High School. If you're trying to find us and Apple Maps is giving ya a hard time, give us a call and we'd love to help you!
Are Layaway options available?
Yes! Here at Jaye Brooke's, we want to help you in any way we can which includes offering Holds and Layaways. Our Layaway policy is 50% down and the total payoff is not to exceed 6 weeks. After 6 weeks deposit is forfeited, the gown is returned to the sales floor. Our "Holds" policy varies depending on the circumstance.
Didn't you guys used to be called "Gown Town"?
Yes and No! Gown Town was originally a consignment store here in Lubbock's Downtown. It was then moved over to our current location on 34th Street and turned into a beautiful gown store by the previous owner. Angie and Avery (current/newest owners) then bought the store and its inventory and changed the store name to Jaye Brooke's Prom & Bridal.
I found the dress I love, but not in my size.
This can be so heartbreaking. To find the dress that you love and then it's not the best size...BUT thankfully not all hope is lost! We can always check online at our vendors to see if they are carrying more gowns in your size!